Website and marketing FAQ's
How come it's so reasonable?
We use a tried and trusted template platform to create your site. This greatly cuts down on build-time (and therefore cost), while being flexible enough to create something classy and unique to you. Rock-solid, reliable hosting too!
I have seen cheaper, what gives?
So have we but in all our research, none of those "cheaper" alternatives offered the full package. Our fixed-price system gives you maximum value and ensures both you and your website are ready to go from the off, with no nasty "extra charge" surprises.
Why is mobile-friendly so important?
Responsive or mobile-friendly websites resize to suit the screen size of the user's device. With more and more people using mobiles and tablets, it is essential that your website is mobile-friendly to optimise engagement, user-friendliness and search engine rankings.
What do I need to do?
Get in touch and tell us what you want! When we've agreed a design/layout direction, tell us what you want to say, send us some images to use and we'll do the rest to create an online presence you can be proud of. We are always ready to answer any questions and to give advice.
Can I come and see you?
Of course! If you're based in or around North-West Essex, pop in for a chat and a coffee (we have an awesome bakers round the corner for cakes and pasties too!). Our work is based on relationships, relationships that help us better understand you, your business and your customers.
What if I want to make changes?
If you intend to update your website every once in a while, then we will quote according to the amount of time involved. If you are an aspiring blogger, photo exhibitionist or rampant online seller, upgrade to our Self-Edit Facility and be master (or mistress) of your own content!
Can I use an existing domain name?
Absolutely. If you have already registered the perfect web address or have been using an address linked to an old website you wish to replace, simply let us know and we can set it up. If you don't have a URL yet, we can help you find one that's right for you and your business.
Can I host elsewhere?
Our hosting charge includes more than hosting but you are, of course, free to leave us at anytime (we will package your website for you to upload via another host). We will no longer be able to offer our comprehensive service and you will not be able to use our platform's Content Management System.
I don't really understand marketing!
Don't worry, we're here to help! Both digital and print marketing have their own set of pros and cons - usually a mixture of the two works best. Get in touch and we'll help guide you through the minefield and suggest a strategy that best suits your needs and budget. We can create tools for you to use or manage your marketing for you - whatever suits you best.
What can I expect from marketing?
What we do is create the best opportunity to engage potential customers. If nobody knows you're there, you won't have any customers - that's why even the biggest global companies still market themselves constantly and aggressively. Put simply, the more people see you, the more likely you are to engage those who want to benefit from your services.